Multiple Choice Flashcards on 02 OpenAI Academy- Applied AI Foundations / 01...

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Flashcard Practice OpenAI Academy: Applied AI Foundations Multiple Choice

An organization wants to turn a successful support-reply prompt into a workflow for hundreds of agents. What design choice most reduces operational risk?

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Anchor the workflow to approved support sources, define escalation triggers, and require review before customer use Allow each agent to alter escalation wording based on the model's tone Let agents paste entire ticket histories so the model can decide what matters Launch the workflow first and add review criteria after customer complaints appear

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