Multiple Choice Flashcards on 02 OpenAI Academy- Applied AI Foundations / 01...

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Flashcard Practice OpenAI Academy: Applied AI Foundations Multiple Choice

A company customer-success team spends hours each week summarizing call notes, renewal risks, and follow-up tasks. Which AI-assistance opportunity should be evaluated first?

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Let ChatGPT decide renewal strategy directly from the call transcript Replace account-owner judgment with a generated health score Use AI to update contract terms based on customer sentiment Generate draft summaries from approved notes with required risk fields and human review before account updates

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